South Orange Performing Arts Center (SOPAC) is a multidisciplinary arts center that presents innovative artistic and educational cultural experiences through music, theater, dance, comedy, and family performances. SOPAC is located in downtown South Orange next to the NJ Transit train station, and includes a 439-seat theater, 5 cinemas and a loft for various types of events and programs.

SOPAC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Current employment opportunities are posted on the left of this webpage.

If you are interested in becoming a SOPAC Volunteer, please visit the webpage below.

Click here to learn about becoming a SOPAC Volunteer.

Audience Services Assistant (Part-time)

SOPAC is seeking a high-energy, organized, versatile individual for the part-time position of Audience Services Assistant. The Audience Services Assistant will assist SOPAC’s Audience Services department with administrative support, Box Office and Front of House operations. This part-time position includes regular administrative weekday shifts and evening shifts during select performances. The ideal candidate will have the following qualities: highly personable, exemplifies calm under pressure, outstanding oral and written communication skills, and able to manage multiple tasks and changing duties. This position will report directly to the Director of Audience Services.

Essential Duties and Responsibilities:

  • Preparing spreadsheets, newsletters, reports, assist with database management and provide administrative support to the office of Audience Services.
  • Maintain & update various administrative calendars.
  • Draft and schedule performance related emails. Update online surveys via SurveyMonkey and aggregate the information collected.
  • General knowledge of ticketing software—troubleshooting, ticket returns, etc.
  • Oversee Front of House operations during SOPAC events; providing support & direction for the house manager, concession/bar sales, merchandise sales, and the Box Office.
  • Maintain all rules and regulations – including those related to SOPAC policies & procedures, audience safety and compliance with Americans with Disabilities Act (ADA).
  • Resolve ticketing issues and address patron concerns.
  • Perform back-up duties for Box Office and FOH positions as needed.

Qualifications:

  • Ability to manage multiple tasks and priorities with attention to detail.
  • Knowledge of performing arts.
  • Experience with Patron Manager or Salesforce a plus.
  • Strong interpersonal communication skills, both verbal and written.
  • Strong computer skills, experience with Microsoft Office applications (Excel, Word, Outlook) and all social media platforms.
  • Ability to multi-task and problem-solve.
  • Experience in Box Office and Front of House operations or hospitality management setting.
  • Excellent customer relations skills.
  • Strong team building and management skills; must be responsible, mature and able to maintain calm control in stressful or emergency situations.
  • Experience with monetary transactions.
  • Required daytime, evening and weekend availability on a regular basis.

Compensation: Part-time, hourly employment, 15-25 hours weekly

Reports To: Director of Audience Services

To Apply: Please submit résumé, cover letter and three professional references via e-mail to boxoffice@SOPACnow.org with “Box Office Representative” in the subject line.

No phone calls please. We thank you for your interest in working for SOPAC. Once submitted, we will review your résumé, and if your background fits our needs, you will be contacted for an interview.

Box Office Representative (Part-time)

SOPAC is seeking a part-time Box Office Representative for ticket sales and customer service. Box Office Representatives are the first people that patrons interact with when they call or visit the SOPAC Box Office, and play an instrumental role in creating a positive experience for guests attending SOPAC events.  SOPAC is seeking attentive, courteous, and detailed orientated individuals who are committed to advancing SOPAC’s reputation as a premier regional performing arts center.  The successful applicant will be a responsible, mature, punctual team-player with a warm and friendly attitude and an appreciation for the performing arts.

Essential Duties and Responsibilities:

  • Handling and processing single and subscription ticket sales for SOPAC-presented and rental performances as well as processing memberships, gift cards, and donations.
  • Informing patrons about upcoming performances, providing descriptions, dates, times, and additional information to help them with their purchasing decisions.
  • Assisting patrons with venue information, including directions, local dining, parking, special needs accessibility, etc.
  • Welcoming guests to SOPAC for performances and fulfilling will call and/or ticket sales at events.
  • Maintaining a positive and professional attitude at all times.
  • Directing phone calls to appropriate SOPAC staff during Box Office hours.
  • Assisting with database management, researching supplemental event information, and other administrative support as needed.

Qualifications:

  • Required daytime, evening and weekend availability on a regular basis.
  • Excellent internal and external customer service skills.
  • Experience in retail, hospitality or customer service.
  • Experience with Microsoft Office applications. (Excel, Word, Outlook)
  • Knowledge of performing arts.
  • Experience with monetary transactions, excellent math skills.
  • Previous box office experience/experience with ticketing software preferred.

Compensation: Part-time, hourly employment

Reports To: Director of Audience Services

To Apply: Please submit résumé, cover letter and three professional references via e-mail to boxoffice@SOPACnow.org with “Box Office Representative” in the subject line.

No phone calls please. We thank you for your interest in working for SOPAC. Once submitted, we will review your résumé, and if your background fits our needs, you will be contacted for an interview.

Merchandise Seller (Part-time)

SOPAC is seeking a part-time Merchandise Seller. Merchandise sellers must have experience handling money, and can work well under high pressure situations. Merchandise sellers will communicate with the artist management, and count in merchandise, discuss the percentage that SOPAC will take, and cash out at the end of the performance. SOPAC is seeking attentive, courteous, and detailed orientated individuals who are committed to advancing SOPAC’s reputation as a premier regional performing arts center. The successful applicant will be a responsible, punctual team player with a warm and friendly attitude and an appreciation for the performing arts.

Essential Duties and Responsibilities:

  • Checking in with the Manager on Duty to confirm the percentage on merchandise that SOPAC will take at the end of the performance.
  • Check in with artist management to count in all merchandise, to discuss details of the merch, and to discuss pricing.
  • Set up the tables and chairs needed for selling the merch, and coordinate with house management for signings at the end of performances.
  • Handle all merchandise sales, and be able to successfully cash out at the end of the performance.
  • Post-performance breakdown and clean-up of tables and chairs.

Qualifications:

  • Required evening and weekend availability
  • Excellent internal and external customer service skills.
  • Experience in retail, hospitality or customer service
  • Knowledge of performing arts.
  • Experience with monetary transactions, and excellent math skills.

Compensation: Part-time, hourly employment

Reports To: Director of Audience Services

To Apply: Please submit résumé, cover letter via e-mail to boxoffice@SOPACnow.org with “Merchandise Seller Search” in the subject line.

No phone calls please. We thank you for your interest in working for SOPAC. Once submitted, we will review your résumé, and if your background fits our needs, you will be contacted for an interview.

Promotions Team Member (Part-time)

The Marketing and Communications Department is seeking people to work for the Promotions Team on a part-time basis. You will be distributing postcards/flyers/brochures throughout the nearby towns and to the local businesses within the community on a monthly basis.

You must be outgoing, friendly and willing to approach business owners and other people in the community. These business owners are very familiar with SOPAC, and you will be provided with lists of places that usually take the materials.

Because you are representing SOPAC when you go out on these distribution runs, you must have a professional demeanor as necessary. Also, you may be asked to help out in the office from time to time and will be compensated on an hourly basis.

Qualifications: You must be outgoing, dependable, motivated, friendly and able to take initiative. Since most of the distribution is done door-to-door, you must be able to walk, and carry marketing materials with you.

Approximate Hours Per Month: 10 hours.

Compensation: You will be compensated for the amount of materials you distribute and transportation costs. Bonus available when meeting distribution goals.

Reports To: Director of External Relations

To Apply: Please submit résumé, cover letter via e-mail to marketing@sopacnow.org with “Promotions Team Search” in the subject line.

No phone calls please. We thank you for your interest in working for SOPAC. Once submitted, we will review your résumé, and if your background fits our needs, you will be contacted for an interview.