Employment Opportunities
South Orange Performing Arts Center (SOPAC) is a multidisciplinary arts center that presents innovative artistic and educational cultural experiences through music, theater, dance, comedy and family performances. The mission of SOPAC is to enrich individual lives, and to engage and serve those in our community and beyond, through arts experiences that inspire and transform.
SOPAC is an Equal Opportunity Employer (EEO). SOPAC does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Reports to: Director of Marketing & Audience Experience
Manages: The role manages 4 direct reports and oversees Front of House staff and Volunteers
Direct Reports: Box Office Manager, Audience Services Associate (PT), Front of House Manager Captain, Bar Captain
POSITION SUMMARY: The Audience Services Manager is SOPAC’s lead for CRM/ticketing systems and Front of House operations. This role requires a dual focus on systems and people—we’re looking for someone equally skilled at managing databases and leading teams. The ideal candidate thrives on data integrity, reporting, and process improvement while also excelling at hiring, training, and developing staff.
This position focuses on building systems, training, and documentation that enable your team to deliver excellent patron experiences. You will oversee an experienced Box Office Manager, a part-time Audience Services Associate, and a team of FOH staff and volunteers. Cross-departmental collaboration with Marketing, Development, Programming, and Finance is essential to supporting audience engagement and revenue goals.
RESPONSIBILITIES
- CRM & Ticketing System (Primary Focus)
- Build and manage all events in Patron Manager (CRM/ticketing system).
- Maintain database integrity, documentation, and best practices.
- Execute daily, weekly, and monthly reporting for internal teams and external stakeholders.
- Oversee ticketing software functionality, credit card processing, and web sales; coordinate troubleshooting and system updates.
- Support audience research initiatives, including surveys and patron communications.
- Participate in ongoing training, webinars, and professional development related to CRM best practices.
- People Management & Operations
- Directly supervise Box Office Manager and Audience Services Associate (PT); coordinate with FOH managers and bar staff on service standards and accountability.
- Oversee hiring, training, and performance management for FOH staff and volunteers (30+ people including volunteers).
- Coordinate SOPAC’s volunteer program: recruitment, training, communications, and appreciation.
- Develop and maintain policies and procedures for Box Office, Front of House, and Concessions.
- Oversee custom ticket packages (i.e. VIP packages, group sales) and escalated patron issues.
- Oversee the Audience Services budget, including bar and concessions revenue.
- Maintain and update SOPAC’s ADA and accessibility plans, reporting, and patron services.
RESOURCES & SUPPORT: This role is supported by an experienced Box Office Manager who oversees day-to-day box office operations and can assist with show-building functions, a part-time Audience Services Associate who supports scheduling, an established team of FOH managers and volunteers, and access to a contractor for additional Patron Manager technical support as needed.
QUALIFICATIONS
REQUIRED
- 3+ years of professional experience, including at least 1 year in a supervisory role.
- Experience with CRM or ticketing platforms
- Comfortable with data reporting and analysis; able to pull reports and interpret trends
- Strong organizational skills and attention to detail.
- Excellent customer service, interpersonal, and communication skills.
- Ability to manage multiple projects and problem-solve in a fast-paced environment.
- Availability for occasional evening/weekend work (primarily for training, not regular show coverage).
PREFERRED
- Experience in performing arts, entertainment, or hospitality.
- Patron Manager experience specifically.
- Experience managing volunteers.
- Bachelor’s degree or equivalent professional experience.
SCHEDULE & LOCATION:
- Full-time, 40 hours/week
- Hybrid schedule: 4 days in-person, 1 day remote
- Required evening and weekend availability.
Candidates must currently reside or be willing to relocate within commuting distance of SOPAC to be considered for this role.
COMPENSATION & BENEFITS: Salary Range: $58,000 – $62,000 with additional benefits including health insurance, 403(b) contribution, and generous paid time off (including vacation, sick days, floating holidays, and office closure between Christmas and New Years)
COMMITMENT TO DIVERSITY: SOPAC is committed to creating a diverse, equitable, and inclusive workplace. We strongly encourage applications from all backgrounds, including people of color, LGBTQIA+ individuals, and people with disabilities. If you’re excited about this role but unsure if you meet every requirement, we encourage you to apply.
APPLICATION PROCEDURE: Submit the below as a single PDF file to SOPACjobs@sopacnow.org with subject line: LAST NAME, FIRST NAME – Audience Services Manager. Only candidates being considered will be contacted.
- Cover letter
- Résumé
- Three professional references, including name, email, phone, and one sentence that describes the nature of the relationship (these will only be utilized for candidates that advance to the finalist round)
APPLICATION DEADLINE:
Priority deadline: March 6, 2026. Applications will be reviewed on a rolling basis until the position is filled.
Reports to: Executive Director
Hours: 15 hours/week
Compensation: $38-45/hour based on experience; non-exempt
Location: On-site preferred (South Orange, NJ)
Start Date: December 2025 – early January 2026
Position Summary
SOPAC seeks an experienced Controller who blends hands-on financial management with strategic insights to strengthen our financial infrastructure. This role serves as Executive Director’s key financial partner, providing oversight of daily financial operations and strategic guidance as SOPAC strengthens its infrastructure.
The Controller works closely with SOPAC’s external CPF firm to manage financial operations and ensure accuracy and consistency across all financial functions. This role manages cash flow, oversees payroll and benefits administration, maintains vendor relationships, and serves as financial liaison across departments. The ideal candidate brings senior-level expertise and is comfortable with hands-on work—submitting payroll, processing payments, managing insurance—while also identifying opportunities to improve systems and build organizational capacity.
This role is ideal for an experienced CFO or Controller seeking meaningful part-time engagement with strong work-life balance. This role offers the satisfaction of directly impacting a cultural institution serving 30,000+ annual patrons during our milestone 20th anniversary season. As SOPAC grows, there may be opportunities to expand this part-time role into a broader capacity for the right candidate.
Key Responsibilities
Financial Operations & Cash Management
- Manage and monitor cash flow, including cash transfers and bank reconciliations
- Serve as authorized signatory on bank accounts for financial transactions within established limits
- Coordinate with outsourced CPA firm on reporting, reconciliations, month-end close, and strategic financial planning
- Support budget preparation, forecasting, and grant tracking
- Respond to auditor inquiries and maintain internal controls and compliance documentation
Payroll, Benefits & HR Administration
- Oversee payroll processing (Office Admin. prepares, Controller reviews and submits)
- Lead retirement benefit administration and manage 403(b) processes
- Manage insurance claims, audits, and compliance
- Collaborate on onboarding/offboarding processes and benefits compliance
Cross-Departmental Support & Vendor Management
- Ensure timely communication with outsourced CPA firm and internal stakeholders
- Maintain key vendor relationships and oversee payment processes
- Work closely with Office Administrator, Box Office Manager, and other staff on financial coordination
- Provide financial support for rentals, facilities, and operations
Process Improvement & Capacity Building
- Identify opportunities to streamline financial operations and improve efficiency
- Recommend and implement system improvements as organizational capacity develops
- Bring best practices from prior experience to strengthen financial infrastructure
- Support executive leadership in building sustainable financial operations
Qualifications
Required:
- 10+ years of progressive financial leadership experience, including at least 5 years in nonprofit finance leadership (Controller or CFO level)
- Bachelor’s degree in Accounting, Finance, or related field
- Proficiency in QuickBooks Online and ADP (or similar platforms)
- Strong understanding of nonprofit compliance, audit, and grant reporting
- Demonstrated ability to both execute hands-on work and think strategically about process improvement
- Excellent organizational, analytical, and communication skills
- Comfort working as part of external/internal finance team structure
Preferred:
- CPA, CMA, or MBA
- Experience with Bill.com
- Performing arts or cultural sector finance experience
- Track record of building financial infrastructure in under-resourced organizations
- Familiarity with retirement plan administration and insurance portfolio management
Compensation & Commitment
Hours: 15 hours per week with flexible scheduling
Rate: $38-45/hour based on experience
Start Date: Mid-December 2025; early January 2026
Benefits Offered: This position qualifies for NJ sick leave, complimentary tickets, and SOPAC discounts.
To Apply
Please submit your resume and a brief cover letter to sopacjobs@sopacnow.org with the subject line: Controller Application – [Your Name]
In your cover letter, please briefly address:
- What draws you to part-time nonprofit work at this stage of your life/career
- An example of how you’ve balanced hands-on execution with strategic process improvement
Applications will be reviewed on a rolling basis.
SOPAC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and encourage applications from candidates of all backgrounds
JOB OVERVIEW
Seeking a skilled and experienced part-time Live Sound Engineer to join the South Orange Performing Arts Center’s (SOPAC) production team. As a Live Sound Engineer, you will be responsible for delivering high-quality audio experiences during live events, ensuring optimal sound production and clarity. The ideal candidate should possess technical expertise, creativity, and a passion for delivering exceptional live sound.
RESPONSIBILITIES
Collaboration
- Collaborate with artists, performers, and event organizers to understand their sound requirements.
- Work closely with the production team to integrate audio seamlessly into the overall event production.
Audio Setup and Testing
- Set up and test audio equipment before events, including microphones, speakers, amplifiers, and other sound devices.
- Conduct sound checks to ensure optimal audio quality and adjust as needed.
Live Event Support
- Provide on-site support during live events, concerts, or performances.
- Monitor and adjust sound levels in real-time to maintain quality and address any issues promptly.
Equipment Maintenance
- Maintain and troubleshoot audio equipment to ensure proper functionality.
- Coordinate with the technical team for repairs and upgrades when necessary.
Problem Resolution
- Quickly identify and resolve technical issues related to audio equipment during live events.
- Troubleshoot and problem-solve unexpected challenges to ensure uninterrupted sound production.
Stay Updated
- Keep abreast of industry trends, advancements in audio technology, and best practices in live sound engineering.
QUALIFICATIONS
- Proven experience as a Live Sound Engineer in various live event settings.
- Proficient in operating sound mixing consoles, audio processors, and other relevant equipment.
- Strong understanding of acoustics, sound propagation, and audio signal flow.
- Excellent problem-solving skills and the ability to work under pressure.
- Knowledge of different musical genres and the ability to adapt sound accordingly.
- Familiarity with recording software and post-production processes.
- Effective communication and collaboration skills.
- Flexibility to work irregular hours, including evenings and weekends, based on event schedules.
EDUCATION & CERTIFICATION
- Bachelor’s degree or equivalent experience in Audio Engineering, Music Production, or a related field.
- Certification in Live Sound Engineering or equivalent hands-on experience.
COMPENSATION & START DATE
SOPAC offers competitive compensation. This position will be filled as soon as the right candidate is identified and can start.
SOPAC is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.
(An offer of employment will be conditional upon satisfactory completion of a background check, including references, past employment, education, and criminal histories.)
HOW TO APPLY
Interested and qualified candidates should submit the following for consideration:
- Cover letter
- Current résumé
- Portfolio of previous work
- Three professional references
- Salary expectation
Submissions can be sent to: rob@sopacnow.org.
JOB OVERVIEW
Seeking a highly organized and detail-oriented Stage Manager to join the South Orange Performing Arts Center’s (SOPAC) production team. The Stage Manager will play a crucial role in ensuring the smooth execution of performances and events, working closely with the Director of Production, artists, and crew members.
Job Type: Part Time
RESPONSIBILITIES
Show Coordination
- Execute the production according to the Director of Production’s advance plan.
- Oversee and coordinate all backstage activities during rehearsals and performances.
- Coordinate with Front of House staff to begin show.
Artist & Crew Liaison
- Serve as the primary point of contact between artists, crew, and production team.
- Facilitate effective communication and collaboration among all stakeholders.
- Address artist needs and concerns to ensure a positive working environment.
Building Procedures
- Manage opening and closing procedures of the SOPAC building.
- Coordinate with security, maintenance, and front-of-house staff to ensure a safe and welcoming environment for patrons and performers.
- Conduct regular checks to ensure equipment and facilities are in working order.
Rehearsal & Performance Support
- Assist with the set-up and breakdown of rehearsals and performances.
- Ensure all technical elements are in place for a successful show.
Emergency Response
- Be prepared to respond to emergencies or unforeseen issues during performances.
- Collaborate with the production team to implement contingency plans when needed.
QUALIFICATIONS
- Proven experience as a Stage Manager in a performing arts setting.
- Excellent organizational and multitasking skills.
- Strong interpersonal and communication skills.
- Familiarity with technical aspects of theater production.
- Ability to work flexible hours, including evenings and weekends.
COMPENSATION & START DATE
SOPAC offers competitive compensation. This position will be filled as soon as the right candidate is identified and can start.
SOPAC is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.
(An offer of employment will be conditional upon satisfactory completion of a background check, including references, past employment, education, and criminal histories.)
HOW TO APPLY
Interested and qualified candidates should submit the following for consideration:
- Cover letter
- Current résumé
- Portfolio of previous work
- Three professional references
- Salary expectation
Submissions can be sent to: rob@sopacnow.org.
JOB OVERVIEW
As a Lighting Designer at the South Orange Performing Arts Center (SOPAC), you will play a key role in creating a visually stunning and immersive experience for our audiences. You will be responsible for operating and maintaining lighting equipment, troubleshooting issues, and collaborating with artists to achieve their creative vision.
Job Type: Hourly Position
RESPONSIBILITIES
Lighting Operations
- Operate lighting consoles during rehearsals and live performances.
- Execute lighting cues in accordance with the artistic vision and technical requirements.
- Collaborate with the production team to ensure seamless integration of lighting elements.
Equipment Maintenance
- Conduct regular maintenance checks on lighting equipment.
- Identify and address technical issues promptly to minimize disruptions.
- Coordinate with the technical staff for repairs and replacements as needed.
Issue Identification
- Proactively identify and resolve potential lighting issues before and during performances.
- Troubleshoot technical problems and implement effective solutions.
Artist Coordination
- Work closely with artists and directors to understand their creative vision.
- Collaborate on the design and execution of lighting schemes that enhance the overall production.
- Ensure alignment between artistic intent and technical capabilities.
Team Collaboration
- Communicate effectively with the production team, including stage managers, and other crew members.
QUALIFICATIONS
- Proven experience as a Lighting Designer in a performing arts setting.
- Proficiency in operating lighting consoles and programming cues.
- Strong understanding of lighting design principles and techniques.
- Ability to troubleshoot and resolve technical issues efficiently.
- Excellent communication and collaboration skills.
- ETC Ion Proficient
- Bachelor’s degree or equivalent experience in lighting design.
COMPENSATION & START DATE
SOPAC offers competitive compensation. This position will be filled as soon as the right candidate is identified and can start.
SOPAC is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.
(An offer of employment will be conditional upon satisfactory completion of a background check, including references, past employment, education, and criminal histories.)
HOW TO APPLY
Interested and qualified candidates should submit the following for consideration:
- Cover letter detailing relevant experience.
- Current résumé
- Portfolio of previous work
- Three professional references
- Salary expectation
Submissions can be sent to: rob@sopacnow.org.