SOPAC Suspends Performances
Buy Tickets & Buy Gift Cards
ONLINE – 24 Hours / Day
PHONE – (973) 313-2787 (During Box Office Hours)
BOX OFFICE – One SOPAC Way, South Orange, NJ 07079
Box Office Hours
Regular hours are Monday-Saturday, 12-6PM and two hours prior to performances.
Current hours are Monday-Friday, 12PM-6PM.
At this time, the Box Office can be contacted by phone and by email only.
The physical Box Office is not open to the public.
Upcoming Holiday Hours:
Monday, May 25 – CLOSED
Jennifer & Tony Leitner
As a nonprofit organization, SOPAC is committed to fees and policies that are fiscally responsible. Please take a moment to review our policies below and contact us at (973) 313-2787 or boxoffice@SOPACnow.org if you have any questions.
Sales & Fees
All sales are final and tickets are non-refundable.
A $3 Facility Fee is applied to each ticket on all orders.
A $1 Shipping Fee is applied to ticket orders with “Ship” selected as the delivery method.
All tickets are subject to Processing Fees, which vary by ticket price and method of payment.
Fees and prices are subject to change without notice.
There are three possible ticket delivery methods. The selection of your preferred delivery method occurs during the check out process.
“Email” delivery includes a PDF attachment which can be printed out and brought with you to the venue or scanned from a smart phone.
“Ship” delivery methods will be mailed via USPS First Class mail. Please allow 7-10 business days for delivery. A $1 Shipping Fee will be applied to these ticket orders.
“Will Call” tickets will be available to pick-up from the Box Office prior to your event.
Tickets purchased fewer than 10 days prior to the performance date, or otherwise noted, will be held at “Will Call.” Patrons may be asked to present a valid photo ID that matches the name on the purchase order when picking up tickets.
All sales are final and tickets are non-refundable.
SOPAC Members at the Benefactor Level ($1,000) or higher have ticket exchange privileges as part of their Member Benefits. Exchange requests must be made at least 24 hours prior to a performance
If you are no longer able to attend a performance for which you purchased tickets, you may donate the face value of your tickets to SOPAC. Patrons who make ticket donations will receive a letter from SOPAC acknowledging their donation for tax purposes. If the tickets are valued at more than $50, you will also receive Member Benefits. Donation requests must be made at least 24 hours prior to a performance.
In the event of inclement weather, if the artist is able to reach the venue, the performance shall go on.
In the event of a cancellation or postponement, SOPAC will notify current ticket holders via the e-mail and/or phone.
You waive your right to a courtesy notification regarding cancellation by refusing to provide contact information. When you purchase your tickets, SOPAC requests that you provide us with your e-mail and phone number so that we are able to communicate with you in the event of cancellation. If you have questions about whether a performance is taking place, we advise you to first visit the SOPAC website then to call the Box Office with further questions before beginning your journey to SOPAC.
In the event of a show cancellation, tickets can be exchanged or refunded.
SOPAC reserves the right to change program dates, times, artists and prices without notice.
Third Party Tickets
SOPAC’s trusted third-party ticket vendors are Goldstar, NJArtsTix.org and TDF. Ticket buyers assume full responsibility for tickets purchased through any other third-party ticket sellers. SOPAC cannot guarantee the authenticity of tickets purchased through third-party ticket sellers and will deny entry to the venue to any patron with fraudulent tickets.
General House Policies
SOPAC does not permit the taking of photographs or recordings of any kind at any time during performances.
Food is not permitted in the theatre.
Beverages are permitted only in SOPAC Theatre Cups available for sale from the lobby bar at most mainstage performances.
Patrons must follow the directions of the house staff at all times.
It is recommended that all patrons arrive 30-45 minutes prior to show time in order to find parking.
The house opens approximately 30 minutes prior to show time.
Latecomers will be seated at the discretion of house staff or as permitted by the artist.
All bags are subject to search upon entry and re-admittance to the theatre.
Any patron who refuses to permit a search will be denied entrance to the performance and will receive a refund for the ticket price.
Unattended items are subject to search.
SOPAC is not responsible for any property that is lost, stolen or damaged.
Patrons will be refused entry to SOPAC if in possession of any prohibited item.
Illegal and prohibited items will be confiscated and turned over to local law enforcement.
Children under the age of four are only permitted at Kids ‘N Family performances. Age recommendations for each of these performances is listed on its event webpage.
While on the SOPAC premises, children must be accompanied by a parent or guardian at all times.
All persons entering the theatre, no matter how young, must have a ticket and their own seat so that we may comply with fire codes.
SOPAC is an accessible cultural destination. Please advise the Box Office of any special needs when ordering your tickets so that we may make every effort to accommodate you. If a member of your party is in a wheelchair please let us know if the chair is over-sized, has any special equipment (i.e.: oxygen tank) or whether the party member can transfer from the chair.
Accessible parking spaces are located in the SOPAC/NJ Transit parking lot.
If you plan to use the services provided, we ask that you make every attempt to arrive at the theatre at least 45-minutes prior to the performance time.
Firearms & Other Weapons
Weapons including but not limited to firearms, knives, and chemical defense weapons such as pepper spray or mace are not permitted in the venue and/or the public spaces of SOPAC.
In the event an illegal item is discovered, SOPAC staff will immediately notify the local law enforcement personnel.
A discount on Group Sales is available to mainstage SOPAC-presented shows. This excludes special events and rental events unless otherwise stated. Group sales may be made once the public on-sale occurs.
Groups of 10-19 receive a 10% discount.
Groups of 20 or more receive a 20% discount.
Student Rush & Pirate Rush
$10 Student Rush tickets for SOPAC-presented performances are made available for sale in person one hour prior to show time. Students are permitted 1 ticket per valid, full-time student ID. Subject to availability.
JESPY House clients are eligible for Student Rush tickets.
Full-time Seton Hall University students are eligible for Pirate Rush tickets at SOPAC-presented performances. Pirate Rush tickets are free and subject to the same conditions as Student Rush tickets described above. Seton Hall University students can also attend Seton Hall University Arts Council performances at SOPAC at no charge. Other students pay a reduced student price.
Discounts cannot be combined and are subject to availability.
Special promotion prices are not retroactive. Promotions must be mentioned at the time of purchase in order to receive the discount.
Discounts requiring proof of age, rank, enrollment, or otherwise will be held for pickup at Will Call in the Box Office. The required proof of ID or other verification must be presented to pick up your tickets.
For special promotions offering 2-for-1 tickets, the initial ticket must be purchased at an equal or greater value and the additional ticket must be of equal or lesser value.
Give the gift of a live performance today!
SOPAC Gift Cards never expire, are available in a variety of denominations and can be redeemed for tickets to SOPAC-presented shows (not redeemable for rental, Seton Hall, or other special events). Other restrictions may apply.
Please contact the SOPAC Box Office at (973) 313-2787 for assistance with purchasing Gift Cards.